> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opus-host.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Your Opus Host Account and All Your Data

> Request full deletion of your Opus Host account and VPS data via a panel support ticket or Discord. Nothing is retained after deletion.

You can request full deletion of your Opus Host account and everything associated with it at any time. When we process the request, **everything gets deleted** — no retention window, no shadow copies, no backups sitting on a shelf.

## What gets deleted

* Your account and login credentials.
* Every VPS on the account, including disk contents.
* Any [backups or snapshots](/panel/backups) you had.
* Support ticket history tied to the account.

<Warning>
  Deletion is **permanent and immediate**. Once we process the request, there is no way for us (or anyone) to recover your data. Take copies of anything you want to keep before you ask.
</Warning>

## Before you request deletion

<Steps>
  <Step title="Back up anything you want to keep">
    Copy files off your VPS with `scp`, `rsync`, or the [File Manager](/panel/file-manager). Export databases with `mysqldump` or `pg_dump`. Once we delete the account, none of this is recoverable.
  </Step>

  <Step title="Move DNS off your VPS IP">
    If you have a domain pointing at your VPS ([Custom Domain](/guides/custom-domain)), update your DNS to point somewhere else before deletion so visitors do not hit a dead IP.
  </Step>

  <Step title="Cancel anything hooked into your VPS">
    Webhooks, cron jobs on other services, bots — anything that expects your VPS to be there should be turned off or repointed.
  </Step>
</Steps>

## How to request deletion

Use either channel below. Both reach the same team.

<CardGroup cols={2}>
  <Card title="Panel Support Ticket" icon="ticket" href="https://opus-host.de/login">
    Open a ticket from the [control panel](https://opus-host.de/login). Recommended, because it confirms you own the account.
  </Card>

  <Card title="Discord" icon="discord" href="https://discord.gg/opushost">
    DM us on [discord.gg/opushost](https://discord.gg/opushost). We may still ask you to confirm from the panel to verify ownership.
  </Card>
</CardGroup>

## What to include in your request

* The **email address** on your Opus Host account.
* Confirmation that you understand deletion is **permanent and cannot be undone**.
* (Optional) A quick reason, if you feel like sharing. It helps us improve.

### Example request

```text theme={null}
Hi Opus Host,

I'd like to permanently delete my account and all associated data.

Account email: me@example.com

I understand this cannot be undone.

Thanks!
```

## What happens after

<Steps>
  <Step title="We verify ownership">
    We confirm the request is coming from the account holder. Requests from the panel are self-verifying; Discord requests may need an extra confirmation.
  </Step>

  <Step title="We delete everything">
    Your account, VPS instances, disks, backups, and ticket history are removed.
  </Step>

  <Step title="We confirm">
    You get a final confirmation that the deletion is complete.
  </Step>
</Steps>

## Just want to delete one VPS?

If you only want to get rid of a single VPS but keep your account, you do not need to open a deletion ticket. You can drop the VPS from your dashboard or simply not renew it — see [Renewal](/account/renew) for what happens when a VPS expires.

<Tip>
  Not sure yet? A full [reinstall](/vps/reinstall-os) wipes the disk clean without deleting the account, which is often what people actually want when they say "delete everything".
</Tip>