Requesting a backup slot (free tier)
Backup slots are not enabled by default on free VPS plans. You can request one from our support team.1
Open a ticket
Open a support ticket from the control panel or see Contact Support.
2
Tell us which VPS you want the slot on
Include the VPS ID or hostname, and (optionally) why you need it — not a requirement, just helps us prioritize.
3
Wait for confirmation
Once we enable the slot, the Backups tab becomes available on your VPS page in the panel.
Create a backup
Backups are triggered manually. There is no automatic schedule.1
Open the Backups tab
In the control panel, open your VPS and switch to the Backups tab.
2
Click Create Backup
Give the backup a descriptive name (for example,
pre-nginx-upgrade) so you can find it later.3
Wait for it to finish
Large disks take longer. The VPS keeps running during the backup, but performance may dip while the snapshot is being written.
Restore a backup
1
Open the Backups tab
Find the backup you want to restore.
2
Click Restore
Confirm the prompt. The VPS will be stopped, the backup written back to disk, and the VPS started again.
3
Verify
SSH in or use the in-browser console to confirm your services came back up.
Retention
Backups are kept until you delete them. There is no automatic expiry. Delete old backups you no longer need so the slot stays available for new ones.Delete a backup
Open the Backups tab, find the backup, and click Delete. This action cannot be undone.When to take a backup
- Before running
apt full-upgradeor a major OS update. - Before editing critical config files (SSH, firewall, Nginx).
- Before installing anything with a big footprint (Docker, control panels, game server managers).
- Right after finishing a fresh setup you do not want to redo.
